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HP 4 hours of GSE service with no travel expenses - SOW must be completed before purchase
SKU
U0QS1E
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In Stock:
1000 available
4 hours of GSE service with no travel expenses - SOW must be completed before purchase
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
SKU | U0QS1E |
---|---|
EAN | 4058154345726 |
Manufacturer | HP |
Availability | In Stock |
PDF URLs |
View PDF |
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features | |
---|---|
Number of years | 1 year(s) |
Response time | 9 h |
Supplier features | |
---|---|
Warranty type | S |
Warranty coverage | Warranty independent |
Support type | Remote technical assistance |
Service method | Phone |
Response time | Scheduled |
Place of service | Remote |
Duration | Not applicable |
Coverage period | 12 month(s) |
Coverage details | Standard workdays - 9 hours |
Care Pack type | Electronic |
Technical details | |
Number of years | 1 year(s) |
Response time | 9 h |