HPE 1Y FC

SKU
U2UR6PE
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In Stock: 1000 available
1Y Foundation Care, 7x24, On-site, 4h, wDMR, f/ DL320 Gen6 Service
More Information
Number of years 1 year(s)
SKU U2UR6PE
EAN 4058154384626
Manufacturer HPE
Availability In Stock
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Features
License term in years1 year(s)
Service time (hours x days)24x7
Response time4 h
CompatibilityDL320 Gen6

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Description
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Cloud-based centralized management, eliminates on-site hardware controller
Network-wide visibility and control
Massively scalable, up to 10,000 APs
Out-of-band control plane: network traffic does not pass through cloud, network stays up if connection to cloud is lost
Powerful multi-site management tools
Automatic RF optimization, network monitoring and alerts
Seamless firmware and security updates
Intuitive browser-based dashboard eliminates training and dedicated staff
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

• Provides 4-hour response for HP hardware.
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

Choice of service levels to meet specific business needs.

- Maximise productivity by choosing the precise level of services to proactively manage your IT environment.
- Fast, qualified response increasing uptime and maximising performance.
- Purchasing HP Care Pack service with HP product reduces total cost of ownership.
- HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service.
HP Support Plus Service is composed of comprehensive hardware and software services that enable you to increase the availability of your IT infrastructure. HP engineers work with your IT team to help you to resolve hardware and software problems with HP and selected third-party products.

As HP releases updates to software and reference manuals, these updates are made available to your system manager or designee. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. This service also includes a license to use and copy the software updates for each system covered by the original HP or original manufacturer software license.

In addition, this service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Short Description
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